More calls – more sales: for business
The days of manually dialing phone numbers are over. Today, to be successful, companies need a solution that allows operators to make the most of the time they spend dialing and connecting with customers.
More and more companies prefer to pakistan email list 2.5 million contact leads have their own contact centers rather than seek help from outsourcing companies. This is primarily due to the reduction in the cost of cloud solutions for automatic dialing of clients.
The auto-dialing service will help speed up
The process of dialing numbers and filter out unproductive calls.
The autodialing service is otherwise called a dialer. The most valuable function of this service is that the robot connects the operator to the call at the moment when the client has already picked up the phone. This saves a fairly large part collection messages via whatsapp: 30 efficient templates of the operator’s working time. He does not dial numbers and listen to beeps while waiting for an answer, does not waste time dialing answering machines or numbers that do not work/are disconnected.
How does the automatic customer call function work?
Calling objective. Select a campaign that matches the calling objective. This could be a call to survey subscribers, to inform, or to have a robot trust review make cold calls. Set the desired time, determine the number of call attempts if the client is unavailable, and the intervals.
Loading the client base. Upload the list of contacts that the system needs to call. Usually the base is uploaded in .xls format and also has additional fields: full name, city and other data about subscribers. This information will help the operator quickly find points of contact with the client as soon as the system connects him with him.
Setting up a call script Automatic customer calling
An outgoing call script will make the work of operators easier.
Autodialer. The system dials subscribers automatically. As soon as the client answers, the conversation is switched to a free operator.