The conversation continues until
The manager is never the first to end the conversation. the desired target action is achieved (make a free audit, […]
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Some tips for managers handling calls
Try to anticipate possible objections. The more possible answers and questions you work through, the more successful your script will
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A genuine objection is a genuine
True Objections reason why the customer cannot agree to your offer at this time, but is willing to listen. This potential
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Call scripts as a method to take your sales to the next level
If you get behind the wheel, but have never driven a car, you are unlikely to enjoy driving. You will
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Simplified call routing management
Advantages of the IVR constructor: Possibility to record and update the menu without the help of technical specialists. Flexible block
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Recording conversations to improve service
Cost reduction Optimizing call routing allows you to reduce the costs of processing requests. The faster the client gets to
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How to record a selling voice menu (IVR)
Many companies ignore the voice menu and do not use it in practice, but in vain. IVR (Interactive Voice Response)
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Endless checks of statistics in business
Delegate – use delivery services, hire assistants. Automate – set up auto payments, use scheduling apps. 2. Routine obligations Household
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Who is an investor?
Investing in yourself: how not to get stuck in a routine of useless activities Who is an investor and why
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Main advantages of VoIP headset
Depending on the connection type, headsets are: Wired – connect to a computer or IP phone via USB or 3.5
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Main advantage better wireless range
Why choose the Plantronics CS540 headset? Headset type: wireless, transformable; Price range: $150; Range: up to 120 meters. Average talk
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Why choose the Plantronics Blackwire 720 headset?
Plantronics Blackwire 720 offers excellent audio control. Mute, volume, answer/end call buttons, etc. are located on the headset cord. Thanks
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10 Best VoIP Headsets for Your Business (2020)
Can your office workers do without a quality and reliable VoIP headset in 2020? No. There is no time to
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The system records which channels
Connecting mobile employees Provides integration of corporate communications with mobile devices, allowing employees to stay connected anywhere. This is especially
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Useful Features of Cloud PBX for Business
Security and data protection Modern cloud PBXs support call encryption , protection from spam and DDoS attacks, as well as