Why choose A1 Telecom?
How will CRM and IP telephony integration with A1 Telecom solutions help your business? In the digital age, having quality […]
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Smart distribution of all calls
Today, the implementation of the system does not take place without the integration of IP telephony. What does such integration
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High labor productivity
Integration of CRM and telephony provides a single platform for managing call records and quality of service. Recordings protect the
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Telephony in your CRM
Why integration is needed. Integration of CRM and telephony allows you to track calls made by sales departments and analyze
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This speaks of a different approach
Even if this target audience does not need this product, service, but the work in the call was done correctly
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What to consider to build a profitable Contact Center
If we understand during the trial period that we have worked poorly, or that we will not be able to
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We are currently testing and conducting
Great. I had further questions about plans for the future, but all of this had already been voiced. Surveys across
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The first is commitment to employees
These chats were created specifically for informal communication. Perhaps there are some other groups – I don’t even know about
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From an average operator
Then, we develop very quickly, and we can grow quickly:, you can grow to a group leader, to a sales
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How to recognize such a person during
If a person is not the right one, if a person does not have this quality – commitment, then wherever
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These relationships even without personal
Since we work remotely, there are staff, and these are department heads, heads of operator groups, who are working remotely
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Their technical equipment work system
There no such contractor when you started, where they came and said: “I want my own call center,” and they
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What from a technical point
It turns out that in your proposal to get acquaint, the proposal itself play a role: they didn’t come, but
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They would bring clients
Therefore, for beginners, I recommend first of all to pack yourself with things that inspire trust. If you work remotely,
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Situations with clients or situations
There were actually many situations, and to be honest, I find it difficult to talk about what kind of